Server Status & Uptime Monitor | Nairahost

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Server Status & Uptime Monitor

Real-time status of all Nairahost web hosting servers and services. We guarantee 99.9% uptime for your business across Africa, Europe, and USA.

LIVE MONITORING ACTIVE

Last Updated

Auto-Refresh

Every 60 seconds

99.98%
OVERALL UPTIME
12
Services
6+
Data Centers
3
Continents
PERFORMANCE METRICS

Enterprise-Grade Infrastructure

Real-time performance indicators across our global network

99.98%
Average Uptime
90-day average • Exceeds SLA
<150ms
Response Time
Lightning fast for Africa
24/7
Active Monitoring
Automated health checks
<15min
Issue Resolution
Average response time
ALL SYSTEMS OPERATIONAL

Service Status Overview

Real-time operational status of all Nairahost services across our global infrastructure

Shared Hosting

Lagos, Nigeria • SSD

Operational
Uptime99.98%
Latency142ms
cPanel Servers

Lagos • LiteSpeed

Operational
Uptime99.99%
Latency128ms
Email Services

All Regions • SMTP

Operational
Uptime99.97%
Latency156ms
DNS Services

Global • Anycast

Operational
Uptime100%
Latency45ms
WordPress Hosting

Lagos • Optimized

Operational
Uptime99.99%
Latency135ms
Reseller Hosting

Lagos • WHM

Operational
Uptime99.98%
Latency148ms
SSL Certificates

Global • Let's Encrypt

Operational
Uptime100%
Latency52ms
VPN Services

USA • Premium

Operational
Uptime99.95%
Latency168ms
MySQL Databases

Lagos • MariaDB

Operational
Uptime99.99%
Latency12ms
FTP Services

All Servers • SFTP

Operational
Uptime99.98%
Latency89ms
Backup Services

Daily • JetBackup

Operational
Uptime100%
Last Run2h ago
Support Portal

Client Area

Operational
Uptime99.99%
Latency95ms

30-Day Uptime History

Historical server performance for the past 30 days

Shared Hosting Servers

99.98% Overall
30 days ago Today
100% Uptime 99-99.9% (Minor) Below 99% (Issue)
cPanel Servers
99.99% Uptime
Email Services
99.97% Uptime

Recent Incidents & Scheduled Maintenance

Latest updates on service status and planned maintenance windows

All Systems Operational

No active incidents or ongoing maintenance. All services are running normally.

Incident History

Scheduled Maintenance - Server Upgrades Complete
Resolved

December 14, 2025 • 2:00 AM - 4:15 AM WAT

We successfully completed our scheduled server maintenance and upgrades. All shared hosting servers have been upgraded to the latest software versions with improved security patches.

Updates Completed:
  • LiteSpeed Web Server upgraded to v6.1
  • PHP versions updated (8.1, 8.2, 8.3)
  • Security patches applied
  • Database optimization performed
DNS Propagation Delay
Resolved

December 10, 2025 • 11:30 AM - 12:45 PM WAT

Some customers experienced delayed DNS propagation due to a third-party DNS provider issue. Our team quickly identified and resolved the issue by switching to backup DNS servers.

Impact: Minor - Affected ~2% of customers for approximately 75 minutes.

Email Server Optimization
Completed

December 5, 2025 • 3:00 AM - 3:30 AM WAT

Performed scheduled optimization on email servers to improve delivery speeds and spam filtering accuracy. No downtime experienced during this maintenance window.

Network Connectivity Issue
Resolved

November 28, 2025 • 6:15 PM - 6:45 PM WAT

Brief network connectivity issue affecting some Lagos-based servers. Our network team immediately rerouted traffic through backup connections.

Root Cause: Upstream provider network maintenance. Resolution: Automatic failover to redundant connections.

Showing incidents from the last 30 days. For older incidents, please contact support.

Upcoming Scheduled Maintenance

Planned maintenance windows to ensure optimal performance

22
DEC
Scheduled
Monthly Security Updates

December 22, 2025 • 2:00 AM - 4:00 AM WAT

Routine security patches and software updates. Expected impact: Minimal (rolling restarts, no downtime expected).

Low Impact
Stay Informed: Maintenance notifications are sent 48 hours in advance via email to all affected customers.

Our Infrastructure

Enterprise-grade hardware and software for maximum reliability

NVMe SSD Storage

All servers use enterprise-grade NVMe SSD storage for lightning-fast read/write speeds. Up to 10x faster than traditional HDDs with 99.99% reliability.

Redundant Network

Multiple network uplinks with automatic failover. If one connection fails, traffic automatically routes through backup connections within milliseconds.

LiteSpeed Servers

LiteSpeed Web Server for up to 9x faster performance than Apache. Includes LSCache for WordPress, Joomla, and other CMS platforms.

DDoS Protection

Enterprise-grade DDoS protection capable of mitigating attacks up to 400 Gbps. Your website stays online even during malicious traffic spikes.

Daily Backups

Automatic daily backups stored in multiple geographic locations. Restore your website with just one click from your control panel. 30-day retention.

24/7 Monitoring

All servers monitored every 60 seconds from multiple global locations. Issues detected and resolved automatically or escalated instantly.

How We Monitor Our Servers

Multi-layered monitoring ensures 99.9% uptime

Automated Health Checks

Every 60 seconds, our systems perform automated health checks on all servers, services, and network infrastructure.

Global Monitoring Points

We monitor from 12+ global locations including Lagos, London, New York, and Singapore to ensure consistent performance worldwide.

Instant Alert System

Our team receives instant alerts via SMS, email, and Slack when any issue is detected, enabling rapid response.

Automatic Failover

Many services automatically failover to backup systems, minimizing any potential downtime.

Real-Time Metrics

CPU Usage 23%
Memory Usage 45%
Disk I/O 18%
Network Traffic 31%

Frequently Asked Questions

Common questions about server status and uptime

Nairahost guarantees 99.9% uptime for all web hosting services, which translates to less than 8.76 hours of downtime per year. Our servers are monitored 24/7 from multiple global locations, and we have redundant systems in place to ensure maximum availability. If we fail to meet our 99.9% uptime SLA in any given month, you're eligible for service credits as outlined in our Terms of Service. Our actual uptime typically exceeds 99.95%.
Our server status page is updated in real-time. The "Last Updated" timestamp automatically refreshes every 60 seconds to show you the most current information. When any issue is detected by our monitoring systems, the status page is automatically updated within seconds. Manual incident updates are posted by our team as soon as we have confirmed information about any issues or maintenance activities.
In the rare event of an outage, our automated monitoring systems immediately alert our technical team via SMS, email, and Slack. We follow a structured incident response process: 1) Acknowledge the issue within 5 minutes, 2) Begin investigation and root cause analysis, 3) Post updates on this status page every 15-30 minutes, 4) Implement fix and verify resolution, 5) Send post-incident report to affected customers. Most issues are resolved within 15-30 minutes. We also have automatic failover systems that can restore services without human intervention in many cases.
Our primary servers are located in Lagos, Nigeria, ensuring fast loading speeds for Nigerian websites and visitors. We use Tier-3+ data centers with redundant power supplies, cooling systems, and network connectivity. For global visitors, we integrate with Cloudflare CDN to serve content from edge servers worldwide. Our DNS services use anycast routing for optimal performance globally. VPN services are hosted on USA-based servers for privacy and streaming capabilities.
All Nairahost customers automatically receive status notifications via email for incidents affecting their services. You can also bookmark this page for quick access to real-time status information. For scheduled maintenance, we send email notifications 48-72 hours in advance. If you'd like additional notification options (SMS or Slack), please contact our support team. We're also working on a status notification API for developers who want to integrate our status into their own monitoring systems.
A partial outage means that a service is experiencing degraded performance or is unavailable for a subset of users. For example, if one of our three email servers is having issues but the other two are working fine, we'd report this as a partial outage. During a partial outage, most users won't experience any problems, but some may notice slower performance or intermittent issues. We distinguish between full outages (service completely unavailable) and partial outages to give you accurate information about the scope of any issues.
Uptime percentage is calculated as: (Total Minutes in Month - Downtime Minutes) / Total Minutes in Month × 100. We monitor services every 60 seconds from multiple global locations. A service is considered "down" only if it fails checks from all monitoring locations for at least 2 consecutive checks (to prevent false positives from network glitches). Scheduled maintenance performed during announced maintenance windows is not counted against uptime calculations as per industry standards. Our 99.9% guarantee allows for approximately 43 minutes of unplanned downtime per month.
We implement multiple layers of security: 1) Enterprise-grade hardware firewalls filtering all traffic, 2) DDoS protection capable of mitigating 400+ Gbps attacks, 3) Imunify360 for malware detection and prevention, 4) ModSecurity Web Application Firewall (WAF), 5) Fail2Ban for brute force protection, 6) Regular security audits and penetration testing, 7) Encrypted backups stored in separate geographic locations, 8) Two-factor authentication for all server access, 9) Regular software patching and updates, 10) Physical data center security with biometric access controls.
We perform scheduled maintenance as needed to keep our infrastructure secure and running optimally. Routine maintenance typically occurs monthly during low-traffic hours (usually 2:00 AM - 4:00 AM WAT on Sundays). Critical security patches may be applied more urgently. We always notify customers at least 48 hours in advance of scheduled maintenance via email. Most maintenance activities are performed with zero downtime using rolling updates. When downtime is required, we minimize it to under 30 minutes whenever possible.
Our disaster recovery plan includes: 1) Daily automated backups stored in geographically separate locations, 2) 30-day backup retention allowing point-in-time recovery, 3) Redundant hardware with automatic failover capabilities, 4) Real-time database replication to standby servers, 5) Documented recovery procedures tested quarterly, 6) Emergency contact protocols for critical infrastructure partners, 7) Recovery Time Objective (RTO) of under 4 hours for major disasters, 8) Recovery Point Objective (RPO) of under 24 hours (typically much less due to frequent backups). We conduct annual disaster recovery drills to ensure our team can execute recovery procedures effectively.
If our status page shows "Operational" but your website is slow, the issue is likely specific to your account rather than our infrastructure. Common causes include: 1) Large unoptimized images or scripts on your website, 2) Plugins or themes causing performance issues (especially WordPress), 3) Database queries that need optimization, 4) Your website exceeding resource limits, 5) Issues with your local internet connection, 6) DNS propagation if you recently made changes. We recommend using our Website Speed Test tool to analyze your site. If you need help, our support team can analyze your account's resource usage and provide optimization recommendations.
If you're experiencing an issue that's not reflected on our status page, please contact us immediately: 1) Open a support ticket via your Client Area (fastest response), 2) Email support@nairahost.com.ng with details of the issue, 3) Use our live chat during business hours. When reporting, please include: your domain name, a description of the issue, any error messages, and when the issue started. Our team will investigate and update the status page if we confirm a service-wide issue. Sometimes issues are account-specific and won't appear on the public status page.
Uptime measures whether a service is available or not (binary: up or down), expressed as a percentage over time. Response time measures how fast the service responds when it is up, typically measured in milliseconds. A service can have 100% uptime but slow response times if servers are under heavy load. Conversely, response times are irrelevant during downtime. We monitor both metrics: our 99.9% uptime guarantee ensures availability, while our performance monitoring ensures response times stay under 200ms for optimal user experience. Both metrics are important for your website's success.
Yes, we offer SLA credits if we fail to meet our 99.9% uptime guarantee. If uptime falls below 99.9% in any calendar month due to issues on our end (not scheduled maintenance), you're eligible for account credits. Credit amounts are calculated based on the severity and duration of the outage. To claim a credit, open a support ticket within 30 days of the incident with specific dates/times affected. Credits are applied to your account for future services; we don't offer cash refunds for SLA breaches. Full details are in our Terms of Service.
This status page displays the last 30 days of uptime history with daily granularity. For longer historical data or more detailed reports, please contact our support team. We maintain comprehensive uptime logs going back several years for compliance and transparency purposes. Enterprise customers can request monthly uptime reports as part of their SLA. We're also working on an enhanced status page that will provide 90-day historical views and export capabilities for customers who need detailed uptime records for their own reporting or compliance requirements.

Stay Informed About Service Status

Get instant notifications about incidents and maintenance affecting your services

Email Alerts

Automatic notifications for all incidents

Maintenance Notices

48-hour advance warning

Bookmark This Page

Real-time status anytime

Need Help or Have Questions?

Our support team is available 24/7 to assist you with any server-related questions or issues.

Open Support Ticket Contact Support

Emergency Line: Available for critical issues 24/7

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