DMCA Takedown Policy | Nairahost

Legal Policy

DMCA Takedown Policy

Digital Millennium Copyright Act (DMCA) compliance, copyright infringement reporting procedures, and intellectual property protection policy for Nairahost web hosting services in Nigeria.

Last Updated: November 13, 2025

Copyright Protection and Intellectual Property Rights

Nairahost ("we," "us," or "our") respects the intellectual property rights of others and expects all users of our Nigerian web hosting services to do the same. We have adopted and implemented a comprehensive policy that provides for the termination of accounts of users who repeatedly infringe the intellectual property rights of others.

This policy is in accordance with the Digital Millennium Copyright Act of 1998 (DMCA), the Nigerian Copyright Act, the Berne Convention for the Protection of Literary and Artistic Works, and other applicable international copyright laws and treaties.

Our Commitment:
  • We respond promptly to properly formatted DMCA takedown notices
  • We maintain a repeat infringer policy and terminate accounts of serial violators
  • We respect fair use, parody, and other legal exceptions to copyright
  • We provide a counter-notice procedure for users who believe content was removed in error
  • We cooperate fully with law enforcement and rights holders in copyright matters
Note: If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our servers or through our web hosting services, you may notify us using the procedures outlined below.

What is the DMCA?

The Digital Millennium Copyright Act (DMCA) is a United States copyright law that implements two 1996 treaties of the World Intellectual Property Organization (WIPO). The DMCA has been adopted as a standard framework globally, including in Nigeria's copyright enforcement practices.

Safe Harbor Protection

The DMCA provides "safe harbor" protection to online service providers (like Nairahost) who act expeditiously to remove infringing content when properly notified. This means we are not liable for content our users upload, provided we follow proper procedures.

Notice and Takedown

Copyright holders must submit formal notices identifying specific infringing materials. Service providers must act quickly to remove or disable access to the material once properly notified, or risk losing safe harbor protection.

Counter-Notice Process

Users whose content is removed have the right to file a counter-notice if they believe the removal was erroneous or the content is not infringing. This provides balance and due process protections.

Repeat Infringer Policy

Service providers must have a policy for terminating accounts of users who are repeat infringers of copyright. We maintain records of infringement claims and take escalating actions.

When Should You File a DMCA Notice?

Before filing a DMCA takedown notice, ensure that you have valid reasons and understand what constitutes copyright infringement.

Valid Reasons to File:
  • Someone is hosting your copyrighted images, text, or artwork without permission
  • Your copyrighted software, music, or videos are being distributed illegally
  • Substantial portions of your copyrighted work have been reproduced
  • Your original creative content is being passed off as someone else's work
  • Your proprietary code, designs, or documents are being shared without authorization
NOT Valid Reasons:
  • Content you simply don't like or disagree with
  • Negative reviews or criticism (protected under fair use)
  • Parody, satire, or commentary (fair use exception)
  • Facts, ideas, or methods (not copyrightable)
  • Content you don't own the copyright to
  • Trademark disputes (use trademark complaint process instead)
Warning About False Claims:

Under Nigerian and international law, making false or fraudulent DMCA claims may result in legal liability, including damages for lost business, attorneys' fees, and court costs. Additionally, you may face perjury charges for knowingly misrepresenting information in a DMCA notice. Only file a DMCA notice if you genuinely believe your copyright has been infringed.

How to File a Valid DMCA Takedown Notice

To file a legally compliant notice of copyright infringement with Nairahost, you must provide a written communication that includes ALL of the following required elements:

1. Identification of the Copyrighted Work

Clearly identify the copyrighted work you claim has been infringed. If your claim involves multiple copyrighted works, you may provide a representative list.

Example: "I am the copyright owner of the original photograph titled 'Lagos Sunset' published on my portfolio website at www.example.com/photo123.jpg on January 15, 2024."

2. Identification of the Infringing Material

Provide specific URLs or locations where the allegedly infringing material is located on our servers. Generic statements are insufficient.

Example: "The infringing material is located at: https://example-user-site.com/stolen-photo.jpg"

3. Your Complete Contact Information

Provide your full legal name, physical mailing address, telephone number, and email address.

Example: "John Doe, 123 Main Street, Lagos, Nigeria. Phone: +234-XXX-XXX-XXXX. Email: johndoe@example.com"

4. Good Faith Statement

Include a statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

Example: "I have a good faith belief that the use of the copyrighted material described above is not authorized by the copyright owner, its agent, or the law."

5. Accuracy Statement Under Penalty of Perjury

Include a statement that the information in your notice is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.

Example: "I declare, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the owner."

6. Your Physical or Electronic Signature

Sign the notice with your physical signature (if sending by mail) or electronic signature (if sending by email).

Example: "/s/ John Doe" or simply "John Doe" at the end of your email.

Important: Notices that do not include ALL of the above elements will be considered incomplete and may not be processed. We may contact you to request missing information, but this delays the takedown process.

Where to Submit Your DMCA Notice

Choose the submission method that works best for you. Email submissions are processed faster.


Email (Fastest Method)

Send your DMCA notice to:

support@nairahost.com.ng

Subject Line: DMCA Takedown Notice
Expected Response: Within 24-48 hours


Physical Mail

Mail your DMCA notice to:

Nairahost DMCA Agent
Legal Department - Copyright Compliance
11 Brandon Street
Ikeja, Lagos
Nigeria

Expected Response: Within 5-7 business days of receipt

Processing Times: Email submissions are processed faster than physical mail. We typically respond to valid DMCA notices submitted via email within 24-48 hours during Nigerian business hours (Monday-Friday, 9 AM - 5 PM WAT).

What Happens After You File a DMCA Notice?

Here's our step-by-step process for handling DMCA takedown notices:

1
Receipt & Review

We receive your notice and verify it contains all required elements

0-4 hours
2
Validation

Our team validates the complaint and locates the allegedly infringing content

4-24 hours
3
Takedown Action

We remove or disable access to the content identified in your notice

24-48 hours
4
Notifications

We notify both you and the content uploader of the action taken

48-72 hours

Counter-Notice Procedure

For Nairahost Customers: If your content was removed due to a DMCA complaint and you believe the removal was erroneous, mistaken, or misidentified, you have the right to file a DMCA counter-notice.
When to File a Counter-Notice:
  • You have the legal right to use the material (you own it, have a license, or it falls under fair use)
  • The complainant does not own the copyright to the material
  • The material was removed by mistake or misidentification
  • Your use of the material is protected by fair use, educational use, or other copyright exceptions
  • The DMCA notice was fraudulent or filed in bad faith
Legal Warning: Filing a false counter-notice exposes you to legal liability. Only file a counter-notice if you genuinely believe your content was removed in error. By filing a counter-notice, you consent to being sued in court by the original complainant.

Repeat Infringer Policy

Nairahost maintains a strict policy regarding repeat copyright infringers, as required by the DMCA.

First Offense:
  • Content removed/disabled as per DMCA notice
  • Warning email sent to account holder
  • Notation made in account records
  • Account remains active
Second Offense:
  • Content removed/disabled as per DMCA notice
  • Temporary account suspension (24-48 hours)
  • Final warning issued
  • Account marked for monitoring
Third Offense:
  • Immediate and permanent account termination
  • All services suspended without refund
  • All hosted content and data deleted
  • User banned from creating new accounts
No Tolerance for Piracy: Accounts found to be primarily dedicated to hosting pirated content, warez, illegal software downloads, or systematic copyright infringement will be immediately terminated upon first discovery, without prior warning.

Questions About Copyright or DMCA Process?

Our legal compliance team is available to answer questions about copyright infringement and DMCA procedures.

File DMCA Notice support@nairahost.com.ng
Contact Legal Team For general inquiries

Nairahost DMCA Agent Address:
Legal Department - Copyright Compliance
11 Brandon Street, Ikeja, Lagos, Nigeria

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