Comprehensive legal disclaimer, limitations of liability, and terms of use for Nairahost web hosting services, domain registration, and related services in Nigeria.
Last Updated: November 13, 2025
Please read this disclaimer carefully before using any services provided by Nairahost. By accessing our website at nairahost.com.ng, purchasing our services, or using our hosting infrastructure, you acknowledge that you have read, understood, and agree to be bound by this disclaimer.
This disclaimer forms an integral part of our Terms of Service, Acceptable Use Policy, and Service Level Agreement. If you do not agree with any part of this disclaimer, you must immediately cease using our services and website.
The information and services provided by Nairahost ("we," "us," "our," "the Company") on nairahost.com.ng (the "Site" or "Website") and through our web hosting, domain registration, and related services are subject to the terms, conditions, and disclaimers set forth in this document. This disclaimer is designed to protect Nairahost, its directors, officers, employees, contractors, partners, agents, suppliers, and affiliates from liability while clearly communicating the scope and limitations of our services.
Limitations of liability for information and services provided by Nairahost
THE INFORMATION PROVIDED BY NAIRAHOST ON NAIRAHOST.COM.NG AND OUR WEB HOSTING SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. ALL INFORMATION ON THE SITE AND OUR SERVICES IS PROVIDED IN GOOD FAITH, HOWEVER WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, ADEQUACY, VALIDITY, RELIABILITY, AVAILABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE SITE OR OUR SERVICES.
UNDER NO CIRCUMSTANCE SHALL NAIRAHOST, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES HAVE ANY LIABILITY TO YOU FOR:
YOUR USE OF THE SITE AND OUR SERVICES AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. You assume full responsibility for all risks associated with using our services, including but not limited to data loss, security breaches, service interruptions, and financial losses.
All services provided by Nairahost are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind
WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
We do not guarantee any specific outcomes from using our services, including but not limited to:
While we strive to provide 99.9% uptime, we do not guarantee uninterrupted or error-free service
Website hosting services may be subject to interruptions, delays, or unavailability due to various factors including maintenance, network issues, infrastructure failures, security incidents, user-caused issues, and force majeure events.
Our SLA uptime guarantee is separate from this disclaimer and provides specific remedies (service credits) for extended outages that violate our SLA terms. However, SLA credits are limited to account credits and do not include cash refunds, damages, or compensation for business losses.
Critical information about data backup responsibilities
CUSTOMERS ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR MAINTAINING THEIR OWN BACKUP COPIES OF ALL DATA, FILES, DATABASES, EMAILS, AND WEBSITE CONTENT. WHILE WE PERFORM REGULAR SERVER BACKUPS FOR DISASTER RECOVERY PURPOSES, THESE BACKUPS ARE NOT GUARANTEED AND SHOULD NOT BE RELIED UPON AS YOUR PRIMARY BACKUP SOLUTION.
Server backups performed by Nairahost:
You MUST:
While we implement industry-standard security measures, we cannot guarantee absolute security
Nairahost employs various security measures including firewall protection, DDoS mitigation, regular security updates, malware scanning, SSL/TLS encryption, and security monitoring. However, we cannot prevent all forms of security threats.
Despite our security efforts, we cannot prevent:
Maximum liability limitations for Nairahost services
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE NIGERIAN LAW, IN NO EVENT SHALL NAIRAHOST, ITS DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
WE ARE NOT LIABLE FOR:
IF LIABILITY IS ESTABLISHED (DESPITE THE ABOVE EXCLUSIONS), OUR MAXIMUM AGGREGATE LIABILITY SHALL BE LIMITED TO:
The amount you paid to Nairahost in the 12 months immediately preceding the event giving rise to the liability claim, OR ₦50,000 (whichever is LESS).
Nairahost operates under Nigerian law and jurisdiction
Nairahost is a Nigerian company operating under Nigerian law. This disclaimer and all aspects of our services are governed by Nigerian law.
ALL DISPUTES SHALL BE GOVERNED BY:
Important limitations regarding domain name registration and management
Nairahost acts as a registrar and reseller for domain name registration services. We facilitate the registration of domain names through accredited registrars and registries, but we are not the ultimate authority over domain name availability, registration, renewal, or transfer.
Limitations of our technical support services
Nairahost provides technical support to assist customers with hosting-related issues. However, our support services have limitations and do not cover all types of technical assistance.
Support Response Times:
Important limitations regarding VPN services
While our VPN services provide encryption and privacy features, we cannot guarantee complete anonymity, absolute security, or protection from all forms of surveillance or monitoring.
Disclaimer regarding external links and third-party services
Our website may contain links to external websites, third-party services, software, tools, or resources that are not owned or controlled by Nairahost. We provide these links for convenience and informational purposes only.
WE EXPRESSLY DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR:
Recommendation: We strongly recommend that you review the terms of service, privacy policies, and security practices of any third-party service before using it. Your use of third-party services is at your own risk, and we are not responsible for any issues that may arise.
Transparency regarding affiliate relationships and commissions
Nairahost may participate in affiliate marketing programs and may receive commissions or compensation when customers purchase products or services through affiliate links on our website or in our communications.
Questions About Affiliates? If you have questions about our affiliate relationships or want more information, please contact us at support@nairahost.com.ng.
Limitations regarding customer testimonials and reviews
Testimonials, reviews, case studies, and customer success stories displayed on our website or in our marketing materials reflect the individual experiences of specific customers. These experiences may not be representative of all customers' experiences.
Important information about pricing, payments, and refunds
Your agreement to indemnify and hold Nairahost harmless
BY USING NAIRAHOST SERVICES, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS NAIRAHOST, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, PARTNERS, AGENTS, SUPPLIERS, AND AFFILIATES FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS, DEBT, AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEY'S FEES) ARISING FROM:
This indemnification obligation will survive the termination of your account and your use of our services. You agree to cooperate fully in the defense of any claim for which we seek indemnification. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.
We reserve the right to modify this disclaimer at any time
Nairahost reserves the right to modify, update, or change this disclaimer at any time without prior notice. Changes to this disclaimer will be effective immediately upon posting on our website.
Questions About Changes? If you have questions about changes to this disclaimer, please contact us at legal@nairahost.com.ng.
If any provision of this disclaimer is found to be unenforceable
If any provision of this disclaimer is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, that provision shall be severed from this disclaimer, and the remaining provisions shall remain in full force and effect.
Severability Clause:
The invalidity or unenforceability of any provision of this disclaimer shall not affect the validity or enforceability of any other provision. If any provision is found to be invalid or unenforceable, the parties agree to replace it with a valid and enforceable provision that most closely approximates the intent of the original provision.
Contact our legal team for clarification on any disclaimer terms or provisions.
Nairahost Legal Department
11 Brandon Street, Ikeja, Lagos, Nigeria
Email: legal@nairahost.com.ng