Disclaimer | Nairahost Web Hosting Nigeria

Legal Policy

Legal Disclaimer

Comprehensive legal disclaimer, limitations of liability, and terms of use for NairaHost web hosting services, domain registration, and related services in Nigeria.

Last Updated: September 16, 2026

Important Legal Notice

Please read this disclaimer carefully before using any services provided by NairaHost. By accessing our website at nairahost.com.ng, purchasing our services, or using our hosting infrastructure, you acknowledge that you have read, understood, and agree to be bound by this disclaimer.

Acceptance of Terms

This Disclaimer should be read together with our Terms and Conditions, Privacy Policy, Refund Policy, Acceptable Use Policy, applicable Service Level Agreement, product descriptions, order terms, and service-specific terms. If you do not agree with any part of this disclaimer, you must immediately cease using our services and website.

The information and services provided by NairaHost ("we," "us," "our," "the Company") on nairahost.com.ng (the "Site" or "Website") and through our web hosting, domain registration, and related services are subject to the terms, conditions, and disclaimers set forth in this document. This disclaimer is designed to protect NairaHost, its directors, officers, employees, contractors, partners, agents, suppliers, and affiliates from liability while clearly communicating the scope and limitations of our services.

General Disclaimer of Liability

Limitations of liability for information and services provided by NairaHost

LIMITATION OF LIABILITY

THE INFORMATION PROVIDED BY NAIRAHOST ON NAIRAHOST.COM.NG AND OUR WEB HOSTING SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. ALL INFORMATION ON THE SITE AND OUR SERVICES IS PROVIDED IN GOOD FAITH, HOWEVER WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, ADEQUACY, VALIDITY, RELIABILITY, AVAILABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE SITE OR OUR SERVICES.

UNDER NO CIRCUMSTANCE SHALL NAIRAHOST, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES HAVE ANY LIABILITY TO YOU FOR:

  • Any loss or damage of any kind incurred as a result of the use of the Site or our services
  • Any reliance placed by you on any information provided on the Site
  • Any errors, omissions, interruptions, deletion of files, defects, delays in operation or transmission
  • Any failure of performance, computer virus, communication line failure, or unauthorized access
  • Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services

YOUR USE OF THE SITE AND OUR SERVICES AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. You assume full responsibility for all risks associated with using our services, including but not limited to data loss, security breaches, service interruptions, and financial losses.

"AS IS" and "AS AVAILABLE" Services

All services provided by NairaHost are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind

No Warranties:

WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  1. Implied Warranties of Merchantability: We do not warrant that our services are suitable for commercial purposes or that they will meet your business requirements
  2. Implied Warranties of Fitness for a Particular Purpose: We do not guarantee that our services will be fit for your specific intended use
  3. Implied Warranties of Non-Infringement: We do not warrant that your use of our services will not infringe the rights of third parties
  4. Warranties of Title: We do not warrant uninterrupted ownership or right to provide the services
  5. Warranties Arising from Course of Dealing or Usage of Trade: No warranties arise from our past dealings or industry practices
No Guarantee of Results:

We do not guarantee any specific outcomes from using our services, including but not limited to:

  • Website traffic or visitor numbers
  • Search engine rankings or SEO results
  • Business revenue or profitability
  • Customer conversion rates
  • Email deliverability rates
  • Loading speeds or performance metrics
  • Specific uptime percentages beyond SLA
  • Security against all possible threats
  • Compatibility with all software
  • Freedom from errors or bugs

Service Availability and Uptime Disclaimer

While we strive to provide 99.9% uptime, we do not guarantee uninterrupted or error-free service

Website hosting services may be subject to interruptions, delays, or unavailability due to various factors including maintenance, network issues, infrastructure failures, security incidents, user-caused issues, and force majeure events.

Maintenance and Updates
  • Scheduled server maintenance
  • Emergency security updates
  • Software upgrades
  • Hardware replacements
Network Issues
  • Internet backbone failures
  • DNS server outages
  • Routing problems
  • Bandwidth congestion
Security Incidents
  • DDoS attacks
  • Hacking attempts
  • Malware outbreaks
  • Security investigations
Service Level Agreement (SLA):

Our SLA uptime guarantee is separate from this disclaimer and provides specific remedies (service credits) for extended outages that violate our SLA terms. However, SLA credits are limited to account credits and do not include cash refunds, damages, or compensation for business losses.

Data Backup and Data Loss Disclaimer

Critical information about data backup responsibilities

CRITICAL: YOU ARE RESPONSIBLE FOR YOUR DATA

CUSTOMERS ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR MAINTAINING THEIR OWN BACKUP COPIES OF ALL DATA, FILES, DATABASES, EMAILS, AND WEBSITE CONTENT. WHILE WE PERFORM REGULAR SERVER BACKUPS FOR DISASTER RECOVERY PURPOSES, THESE BACKUPS ARE NOT GUARANTEED AND SHOULD NOT BE RELIED UPON AS YOUR PRIMARY BACKUP SOLUTION.

Backup Services Disclaimer:

Server backups performed by NairaHost:

  • Are provided as a courtesy service only and are not contractually guaranteed
  • Are intended for disaster recovery and emergency restoration, not routine data recovery
  • May not be complete, current, or restorable at any given time
  • May have gaps, corruption, or missing data
  • Are retained for a limited period only (typically 7-30 days depending on service plan)
  • May not include all types of data (e.g., email may not be backed up on some plans)
  • Are not guaranteed to be available for restoration upon request
Your Backup Responsibilities:

You MUST:

  • Maintain your own regular backups of all data using cPanel backup tools, third-party backup services, or manual downloads
  • Store backup copies in multiple locations (local computer, cloud storage, external drives)
  • Test your backups regularly to ensure they can be restored
  • Backup before making major changes to your website or configurations
  • Keep backups for as long as you need to retain that data
  • Assume full responsibility for any data loss regardless of cause

Security Disclaimer

While we implement industry-standard security measures, we cannot guarantee absolute security

NairaHost employs various security measures including firewall protection, DDoS mitigation, regular security updates, malware scanning, SSL/TLS encryption, and security monitoring. However, we cannot prevent all forms of security threats.

Despite our security efforts, we cannot prevent:

  • Zero-day exploits and newly discovered vulnerabilities
  • Sophisticated hacking attempts or advanced persistent threats
  • Social engineering attacks targeting our customers
  • Brute force attacks on weak passwords
  • Malware or backdoors installed through compromised scripts or plugins
  • Security breaches resulting from customer negligence
Important: We are not liable for security breaches, data theft, defacement, or other damages resulting from customer negligence, compromised login credentials, outdated software, or vulnerabilities in customer-installed applications. You assume all risk for the security of your data and applications.

Comprehensive Limitation of Liability

Maximum liability limitations for NairaHost services

MAXIMUM LIABILITY CAP

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE NIGERIAN LAW, IN NO EVENT SHALL NAIRAHOST, ITS DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

Types of Damages Excluded:

WE ARE NOT LIABLE FOR:

  • Indirect Damages: Consequential, incidental, special, exemplary, or punitive damages
  • Business Losses: Loss of profits, revenue, business opportunities, data, or goodwill
  • Service Interruptions: Damages from service outages, downtime, or unavailability
  • Data Loss: Loss, corruption, or theft of your data, files, databases, or content
  • Security Breaches: Hacking, unauthorized access, or security compromises
  • Third-Party Actions: Actions or omissions of third parties, customers, or other users
Maximum Liability Amount:

IF LIABILITY IS ESTABLISHED (DESPITE THE ABOVE EXCLUSIONS), OUR MAXIMUM AGGREGATE LIABILITY SHALL BE LIMITED TO:

The amount you paid to NairaHost in the 12 months immediately preceding the event giving rise to the liability claim, OR ₦50,000 (whichever is LESS).

Nigerian Law and Jurisdiction

NairaHost operates under Nigerian law and jurisdiction

NairaHost is a Nigerian company operating under Nigerian law. This disclaimer and all aspects of our services are governed by Nigerian law.

Applicable Nigerian Laws and Regulations:
  • Nigerian Communications Act 2003: Governs telecommunications and internet services
  • Cybercrimes (Prohibition, Prevention, Etc.) Act 2015: Addresses cybersecurity and online crimes
  • Nigeria Data Protection Regulation (NDPR) 2019: Governs personal data processing
  • Consumer Protection Act: Protects consumer rights in Nigeria
  • Central Bank of Nigeria (CBN) Regulations: Governs payment processing
  • Electronic Transactions Act: Governs digital contracts and e-commerce

ALL DISPUTES SHALL BE GOVERNED BY:

  • The laws of the Federal Republic of Nigeria
  • The exclusive jurisdiction of courts in Lagos State, Nigeria
  • Nigerian legal procedures and remedies

Domain Registration Disclaimer

Important limitations regarding domain name registration and management

NairaHost acts as a registrar and reseller for domain name registration services. We facilitate the registration of domain names through accredited registrars and registries, but we are not the ultimate authority over domain name availability, registration, renewal, or transfer.

Domain Registration Limitations:
  • Availability Not Guaranteed: Domain name availability is subject to real-time registry databases. A domain may become unavailable between the time you check and when you attempt to register it.
  • Registration Success Not Guaranteed: We cannot guarantee that a domain registration will be successful, even after payment is processed. Registry rejections, policy changes, or technical issues may prevent registration.
  • Domain Name Disputes: We are not responsible for domain name disputes, trademark conflicts, or legal challenges to your domain registration. You are solely responsible for ensuring your domain name does not infringe on third-party rights.
  • Registry Policies: Domain registration is subject to the policies of the relevant domain registry (e.g., ICANN, NIRA for .ng domains). These policies may change without notice and affect your domain.
  • Transfer and Renewal: Domain transfers and renewals are subject to registry policies, expiration dates, and transfer locks. We cannot guarantee successful transfers or renewals if registry requirements are not met.
Important: You are responsible for renewing your domain name before expiration. We are not liable for domain expiration, loss of domain ownership, or any consequences resulting from expired domains.

Technical Support Disclaimer

Limitations of our technical support services

NairaHost provides technical support to assist customers with hosting-related issues. However, our support services have limitations and do not cover all types of technical assistance.

What We Support:
  • Server and hosting infrastructure issues
  • cPanel, Plesk, and control panel assistance
  • Email configuration and troubleshooting
  • DNS and domain name server issues
  • SSL certificate installation
  • Basic WordPress and CMS setup
  • Server-side performance optimization
What We Don't Support:
  • Custom code development or debugging
  • Third-party plugin or theme issues
  • Website design or content creation
  • SEO optimization or marketing
  • E-commerce platform customization
  • Client-side JavaScript debugging
  • Website migration from non-standard systems

Support Response Times:

  • Support response times are estimates only and not guaranteed
  • Response times may vary based on ticket volume, complexity, and staff availability
  • We are not liable for delays in support responses or resolution times
  • Critical issues receive priority but are not guaranteed immediate resolution

VPN Services Disclaimer

Important limitations regarding VPN services

VPN Service Limitations

While our VPN services provide encryption and privacy features, we cannot guarantee complete anonymity, absolute security, or protection from all forms of surveillance or monitoring.

VPN Service Disclaimers:
  • No Logging Policy: While we maintain a no-logging policy, this is subject to legal requirements and law enforcement requests. We may be required to log or disclose information if legally compelled.
  • Jurisdiction and Legal Compliance: VPN usage must comply with local laws in your jurisdiction and the jurisdiction where our servers are located. We are not responsible for illegal activities conducted through our VPN service.
  • Speed and Performance: VPN speeds may vary based on server load, your internet connection, geographic location, and network conditions. We do not guarantee specific speeds or performance metrics.
  • Service Availability: VPN servers may experience downtime, maintenance, or be blocked by certain websites or services. We cannot guarantee uninterrupted VPN access.
  • Third-Party Services: Some VPN features may rely on third-party infrastructure or services. We are not liable for failures or issues with third-party components.
Prohibited Uses: You may not use our VPN service for illegal activities, copyright infringement, hacking, spamming, or any activity that violates our Acceptable Use Policy. Violations may result in immediate service termination without refund.

Third-Party Links and Services

Disclaimer regarding external links and third-party services

Our website may contain links to external websites, third-party services, software, tools, or resources that are not owned or controlled by NairaHost. We provide these links for convenience and informational purposes only.

Third-Party Disclaimer:

WE EXPRESSLY DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR:

  • The content, accuracy, or availability of third-party websites
  • The privacy practices or data collection of third-party services
  • The security, reliability, or performance of third-party software or tools
  • Any damages, losses, or issues arising from your use of third-party services
  • The terms of service, privacy policies, or business practices of third parties
  • Any transactions, agreements, or relationships between you and third parties

Recommendation: We strongly recommend that you review the terms of service, privacy policies, and security practices of any third-party service before using it. Your use of third-party services is at your own risk, and we are not responsible for any issues that may arise.

Affiliate Disclosure

Transparency regarding affiliate relationships and commissions

NairaHost may participate in affiliate marketing programs and may receive commissions or compensation when customers purchase products or services through affiliate links on our website or in our communications.

Affiliate Relationships:
  • Transparency: We are committed to transparency and will disclose affiliate relationships where applicable. However, not all third-party links may be affiliate links, and the presence of a link does not necessarily indicate an affiliate relationship.
  • No Influence on Reviews: Affiliate relationships do not influence our reviews, recommendations, or opinions about products or services. We provide honest assessments based on our experience and research.
  • Commission Structure: Affiliate commissions vary by program and product. Commissions do not affect the price you pay for products or services.
  • Your Choice: You are under no obligation to purchase through affiliate links. You can always purchase directly from the vendor if you prefer.

Questions About Affiliates? If you have questions about our affiliate relationships or want more information, please contact us at support@nairahost.com.ng.

Testimonials and Reviews Disclaimer

Limitations regarding customer testimonials and reviews

Testimonials, reviews, case studies, and customer success stories displayed on our website or in our marketing materials reflect the individual experiences of specific customers. These experiences may not be representative of all customers' experiences.

Testimonial Disclaimers:
  • Individual Results: Testimonials reflect individual results and experiences. Your results may vary based on your specific circumstances, website type, traffic volume, and usage patterns.
  • Not Guaranteed: Testimonials do not guarantee that you will achieve similar results. Past performance does not guarantee future results.
  • Verification: While we make reasonable efforts to verify testimonials, we cannot guarantee their accuracy or that they reflect current service levels.
  • Compensation: Some testimonials may be from customers who received compensation, discounts, or incentives. This does not affect the authenticity of their experiences.
  • Third-Party Reviews: Reviews on third-party platforms (e.g., Trustpilot, Google Reviews) are not controlled by NairaHost and may not reflect our current service quality or policies.
Important: We encourage you to make decisions based on your own research, needs, and circumstances rather than solely on testimonials or reviews.

Pricing and Payment Disclaimer

Important information about pricing, payments, and refunds

Pricing Disclaimers:
  • Price Changes: All prices are subject to change without notice. Prices displayed on our website may not reflect current pricing at the time of purchase. Final pricing is confirmed during checkout.
  • Promotional Pricing: Promotional prices, discounts, and special offers are valid for the specified period only and may not be combined with other offers. We reserve the right to modify or cancel promotions at any time.
  • Currency and Exchange Rates: Prices are displayed in Nigerian Naira (₦). For international payments, exchange rates may vary, and additional fees may apply from payment processors or banks.
  • Taxes and Fees: Prices may not include applicable taxes, government fees, domain registration fees, or third-party charges. You are responsible for all applicable taxes and fees.
  • Renewal Pricing: Initial promotional pricing may differ from renewal pricing. Renewal prices are typically higher than introductory prices and will be clearly displayed before renewal.
Payment and Refund Disclaimers:
  • Payment Processing: Payments are processed through third-party payment gateways. We are not responsible for payment processing delays, failures, or issues with payment processors.
  • Refund Policy: Refunds are subject to our Refund Policy, which may vary by service type. Not all services are eligible for refunds, and refund requests must meet specific criteria.
  • Chargebacks: Chargebacks or payment disputes may result in immediate service suspension or termination. We are not liable for consequences resulting from chargebacks.
  • Failed Payments: Failed payments, expired payment methods, or insufficient funds may result in service suspension or termination. We are not responsible for service interruptions due to payment issues.

Indemnification

Your agreement to indemnify and hold NairaHost harmless

INDEMNIFICATION AGREEMENT

BY USING NAIRAHOST SERVICES, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS NAIRAHOST, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, PARTNERS, AGENTS, SUPPLIERS, AND AFFILIATES FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS, DEBT, AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEY'S FEES) ARISING FROM:

  • Your use of or access to our services, website, or infrastructure
  • Your violation of any term of this disclaimer, our Terms of Service, or Acceptable Use Policy
  • Your violation of any third-party right, including without limitation any copyright, property, privacy, or other right
  • Any content, data, or materials you submit, post, transmit, or make available through our services
  • Your violation of any applicable law, regulation, or rule
  • Any claim that your use of our services caused damage to a third party
  • Any dispute between you and a third party regarding your use of our services

This indemnification obligation will survive the termination of your account and your use of our services. You agree to cooperate fully in the defense of any claim for which we seek indemnification. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Hosting Provider Role & Customer Content

Hosting a website does not mean NairaHost created, approved, endorsed, certified or continuously monitors it.

NairaHost provides infrastructure, domain, network, software and related technical services. Except where a managed service expressly states otherwise, NairaHost does not author, operate, sponsor, endorse, verify or guarantee Customer websites, applications, businesses, claims, transactions or Content.

  • Provision of hosting, a domain, SSL certificate, IP address or licence does not certify a Customer's legitimacy.
  • NairaHost does not undertake a general duty to pre-screen every file, page, email, database or transaction.
  • Customers remain responsible for legality, accuracy, permissions, intellectual-property rights, security and operation of their Content.
  • Security monitoring does not guarantee every malicious or prohibited activity will always be detected.

NairaHost may investigate credible abuse reports. A complaint does not automatically prove an allegation, and relevant Customer evidence may be considered where circumstances permit.

Offshore Hosting & “DMCA-Ignored” Hosting

NairaHost no longer offers offshore hosting or hosting marketed as “DMCA ignored”, “abuse ignored” or exempt from lawful enforcement.

Service discontinued: Older pages, cached results, advertisements or messages describing an offshore-hosting or “DMCA hosting” product do not constitute a current offer where that product has been discontinued.

NairaHost does not promise that any Service is immune from copyright complaints, abuse reports, registrar or registry action, upstream-provider policies, court orders, regulatory requirements or applicable law. No hosting location creates a right to operate phishing, credential collection, malware, fraudulent investment schemes, banking impersonation or other prohibited activities.

While legacy website materials are being updated, current order availability, the current product catalogue and written NairaHost notices determine whether a Service is presently offered.

Unmanaged VPS, Support & Third-Party Software

Unless expressly sold as managed, VPS, cloud, dedicated and root-access Services are unmanaged. Customers are responsible for operating systems, applications, updates, firewalls, exposed ports, users, credentials, email configuration, backups and application security.

Standard hosting support does not automatically include custom coding, website development, WordPress plugin/theme repair, framework debugging, SEO, business consulting, third-party API repair, malware cleanup, content editing or application administration. Courtesy assistance does not permanently expand a plan's support scope.

Third-party control panels, security products, certificate authorities, registries, registrars, networks, backup systems and licence vendors may change pricing, features, APIs, supported versions, activation rules, policies or availability outside NairaHost's direct control.

Domains, Email & Internet Dependencies

Domain Registration

A domain search, invoice or payment does not guarantee registration until the relevant registry confirms it. Availability, premium classification, registry pricing, renewal pricing, redemption fees, transfer rules and verification requirements may change outside NairaHost's control.

Email Deliverability

NairaHost does not guarantee that every email will be accepted, delivered to an inbox or delivered within a particular time. Delivery can be affected by reputation, recipient policies, spam filters, blocklists, DNS, SPF, DKIM, DMARC, message content and remote-provider limits.

Internet Dependencies

DNS propagation, Internet routing, third-party networks, registries, CDNs and recipient systems are not wholly controlled by NairaHost and may affect availability even when a NairaHost server is operational.

Reseller Services Disclaimer

Hosting, domain, licence and product resellers operate independent downstream customer relationships.

Resellers are responsible for their own customers, billing, first-line support, representations and lawful use. Unless NairaHost expressly agrees otherwise, NairaHost is not a party to a reseller's separate contract with its end customer.

  • Resellers must not promise resources, uptime, refunds, abuse tolerance or support beyond what NairaHost provides.
  • Domain resellers remain subject to registrar and registry availability, verification and pricing.
  • Licence resellers remain subject to vendor activation, eligibility, pricing and licensing rules.
  • NairaHost may take direct action against abusive downstream services where reasonably necessary for security, provider compliance or law.
  • NairaHost does not guarantee reseller profit, margin, customer volume, exclusivity or continued wholesale pricing.

Security Mitigation, Malware & Emergency Action

NairaHost may temporarily block or rate-limit IP addresses, ports, protocols, traffic sources, domains, applications or Services where reasonably necessary to mitigate DDoS attacks, bots, brute-force attempts, malware, spam, exploitation, scanning, resource exhaustion or another security threat.

Suspension or isolation of a compromised website does not mean NairaHost caused the compromise and does not create an obligation to clean or repair the Customer's application unless a managed cleanup service is expressly included.

NairaHost may perform emergency maintenance or migrate accounts, IP addresses, virtual machines, storage, routes or Services between servers, facilities or providers where reasonably necessary for security, capacity, reliability or operational continuity.

Suspension, Termination & Deleted Account Data

Suspension is a temporary restriction; termination may involve permanent deletion of a hosting account. Under the Terms and Conditions, eligible overdue hosting Services may be permanently terminated under the applicable 21-day non-payment termination policy.

NairaHost may send billing, suspension and termination reminders by email, SMS, client-area notice or another available communication channel. Customers remain responsible for current contact details and monitoring invoices and Services.

No guaranteed archive: NairaHost does not provide or guarantee archival backups of permanently terminated accounts. Once account data has been deleted and applicable backup rotations have passed, paying an old invoice cannot recreate the deleted hosting environment.

Customers must maintain independent backups. Any recovery attempt from a residual backup, if one happens to remain and recovery is permitted, is reasonable-efforts only and is not guaranteed.

Billing, Refunds & Payments

Refund eligibility is governed by the Refund Policy and Terms and Conditions. Approved or legally required refunds are ordinarily returned through the original payment method or payment gateway where technically available.

Except where applicable law requires otherwise, cryptocurrency and other irreversible blockchain payments are final and non-refundable. NairaHost is not responsible for wallet-address errors, blockchain congestion, network fees, exchange-rate changes or irreversible Customer-initiated transfers.

Except where a mandatory legal remedy applies, Services terminated because of serious prohibited or unlawful use are not eligible for a contractual refund or prorated refund merely because part of a prepaid term remains unused.

Payment-gateway, bank, card-network and processor delays are outside NairaHost's direct control.

Financial, Investment & Regulated Activity

NairaHost is not a bank, investment adviser, broker, exchange, money transmitter, financial regulator or guarantor of Customer businesses. Hosting a financial, trading or investment-related website does not mean NairaHost verified or endorsed its claims, licences, returns, products or operators.

Standard Services must not be used for phishing, credential theft, fraudulent investment operations, illegal Ponzi or pyramid schemes, unauthorised banking impersonation or other prohibited activity. NairaHost may request identity, corporate, licensing or regulatory evidence for high-risk or regulated use.

Website visitors should independently verify financial claims and regulatory status before sending money, cryptocurrency, credentials or personal information to any third-party website.

Account Ownership, Instructions & System Records

Where competing persons claim control of an account, domain, company website or Service, NairaHost may restrict transfers, credential changes or destructive actions while requesting reasonable proof of authority. NairaHost is not required to adjudicate private employment, partnership, shareholder or developer disputes.

NairaHost may ordinarily rely on instructions submitted through authenticated client accounts, authorised email addresses, verified support channels or approved credentials, but may delay suspicious, destructive, unsafe or disputed instructions for further verification.

In resolving technical, billing, security or account disputes, NairaHost may consider reasonably maintained order records, invoices, payment references, support tickets, authentication history, server logs, control-panel events and monitoring records alongside other reliable evidence.

Staff Safety & Acceptable Communications

Customers must not threaten, harass, intimidate, doxx or deliberately abuse NairaHost staff, contractors or support channels. NairaHost may restrict communication channels, require written-only contact or take proportionate account action where conduct creates a safety, security or operational risk.

Nothing in this section prevents a Customer from making a genuine complaint, challenging a decision, requesting escalation or exercising a legal right in a reasonable manner.

Mandatory Rights & Legal Limitations

This Disclaimer is intended to allocate risk and clarify the scope of NairaHost's Services, not to remove rights that cannot lawfully be waived. Any exclusion, limitation, indemnity, warranty disclaimer, no-refund statement or liability restriction applies only to the maximum extent permitted by applicable law.

If a mandatory provision of Nigerian consumer, data-protection or other applicable law conflicts with this Disclaimer, the mandatory legal requirement will prevail to the extent of that conflict.

Service Availability, Uptime & Performance

NairaHost works to provide reliable Services, but except for an express commitment in an applicable Service Level Agreement, we do not warrant uninterrupted, error-free, latency-free or universally reachable operation. Availability can be affected by maintenance, hardware or software faults, upstream networks, routing, DNS, DDoS attacks, third-party systems, Customer applications, resource exhaustion and events outside our reasonable control.

Published uptime targets are contractual commitments only where the applicable Terms or SLA expressly say so. Performance may vary by plan, workload, software efficiency, location, network route, caching, database behaviour and traffic patterns. Benchmarks and example speeds are illustrative unless expressly guaranteed.

Backups, Data Loss & Disaster Recovery

Customers are responsible for maintaining independent, current and tested backups of important websites, databases, email, files and configurations. Unless a specific paid backup product expressly provides otherwise, NairaHost backup systems are primarily for operational resilience and disaster recovery and are not a substitute for Customer-controlled backups.

  • Backups may be incomplete, delayed, corrupted, unavailable or overwritten.
  • Backup frequency and retention may vary by product and server.
  • A successful backup does not guarantee a successful restoration.
  • Permanently terminated accounts do not receive guaranteed archival storage or recovery.

Any express backup or restoration entitlement included in a purchased product remains governed by that product description and the Terms and Conditions.

Cybersecurity & No Absolute Security Guarantee

NairaHost uses reasonable security controls, but no server, network, control panel, website, backup, email system or Internet transmission can be guaranteed completely secure. Security tools reduce risk; they do not eliminate it.

Customers remain responsible for passwords, multi-factor authentication where available, secure devices, current software, patched applications, access control and safe plugins or themes. Automated malware, phishing, vulnerability, spam, bot and abuse-detection systems may occasionally produce false positives or fail to detect a threat. Temporary restriction may be applied while a security alert is reviewed where reasonably necessary.

Security scanning is not a professional security audit of the Customer's application and does not transfer application-security responsibility to NairaHost.

Website, Application & Software Compatibility

NairaHost does not guarantee that every website, script, CMS, plugin, theme, framework or legacy application will operate correctly on every hosting environment. Compatibility can change when PHP, databases, operating systems, control panels, libraries, security rules or third-party software are updated.

Customers and their developers are responsible for testing compatibility and maintaining supported software. NairaHost is not required to weaken server security or maintain unsupported software solely to preserve compatibility, except where a specific written commitment requires otherwise.

Migrations, DNS Changes & Provisioning

Migration, restoration and provisioning assistance is provided on a reasonable-efforts basis unless a specific written guarantee applies. Differences in control panels, permissions, PHP versions, databases, mail systems, DNS, operating systems and licences may prevent an identical migration.

DNS changes may require propagation across third-party resolvers and networks. Provisioning times are estimates unless expressly guaranteed and may depend on payment confirmation, fraud review, identity verification, vendor fulfilment, licence activation or registry processing. Customers should verify migrated data before deleting an independent source copy.

Search Engines, SEO & Business Results

NairaHost does not guarantee search-engine ranking, indexing, advertising performance, visitor traffic, leads, sales, revenue, conversions, reputation or other business results from using a domain, hosting plan, SSL certificate or related Service.

Search engines, social platforms, advertising networks, browsers, reputation systems and email providers make independent decisions. Examples, testimonials, demonstrations and case studies are not guarantees of equivalent results.

External Links, Customer Websites & Third-Party Transactions

A link to an independent third-party website does not constitute endorsement. NairaHost is not responsible for the content, availability, privacy practices, products, representations or transactions of independent third parties.

Visitors who purchase goods, send money, provide credentials or transact with a NairaHost Customer do so with that Customer, not NairaHost, unless NairaHost is expressly identified as the seller. Customer-business refunds, delivery disputes, warranties and representations remain between the Customer and its users, subject to applicable law.

Product Descriptions, Screenshots & Marketing Materials

NairaHost aims to keep product information accurate, but screenshots, interface images, diagrams, sample configurations and marketing examples may change as software, vendors and Services evolve. They are illustrative unless expressly incorporated into the purchased Service specification.

Features described as planned, upcoming, beta, experimental, promotional or subject to availability are not guaranteed to become permanent. The actual plan specification, order details, service-specific terms and Terms and Conditions determine the Customer's entitlement.

Service Changes, Retirement & Third-Party Dependencies

Hosting products depend on evolving hardware, software, licences, registries, networks, data centres and vendor relationships. NairaHost may modify, replace, migrate or retire a Service or component in accordance with the Terms and applicable law.

Third-party providers may discontinue products, change licence models or pricing, withdraw APIs or impose new requirements. Where reasonably practicable, NairaHost may provide notice or an appropriate transition measure. Mandatory legal remedies remain unaffected.

Force Majeure & Events Beyond Reasonable Control

To the maximum extent permitted by applicable law, NairaHost is not responsible for delay or failure caused by events beyond its reasonable control, including major power or telecommunications failures, Internet backbone or submarine-cable incidents, natural disasters, war, civil disturbance, government action, widespread cyberattacks, upstream-provider failures, registry outages or similar events.

NairaHost will make commercially reasonable efforts to restore affected Services where possible, but restoration may depend on third parties and conditions outside our direct control.

Account Security, Ownership & Instructions

NairaHost may ordinarily rely on instructions received through authenticated client accounts, authorised email addresses, verified support channels and approved API credentials. Customers are responsible for protecting those access methods.

Where an instruction appears suspicious, destructive or disputed, or multiple persons claim control of an account, domain or Service, NairaHost may temporarily restrict sensitive actions while reasonable verification is completed. NairaHost is not required to adjudicate complex private employment, developer, shareholder, partnership or ownership disputes.

System Records, Monitoring & Operational Evidence

NairaHost may use reasonably maintained order records, invoices, payment references, authentication history, support tickets, server logs, control-panel events, email-delivery records, security alerts and monitoring data when investigating technical, billing, abuse or account disputes.

Such records are operational evidence and may be considered with other reliable evidence; they are not represented as infallible. Personal-data handling remains governed by the Privacy Policy and applicable law. Monitoring does not create a duty to continuously observe every Customer activity.

Mandatory Rights & Legal Savings Clause

Nothing in this Disclaimer is intended to exclude, restrict or waive a right, remedy, warranty, duty or liability that cannot lawfully be excluded under applicable law.

Any limitation of responsibility, warranty, damages, refunds, availability or remedies applies only to the maximum extent permitted by law. Where this Disclaimer conflicts with the Terms and Conditions, a service-specific agreement or a mandatory legal requirement, the applicable contractual provision or mandatory law governs to the extent of the conflict.

Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time

NairaHost may update this Disclaimer to reflect changes in law, technology, Services, providers, security practices or business operations. The updated version will be published with a revised date, and material notice will be provided where required by applicable law or our Terms and Conditions.

Your Responsibilities:
  • Regular Review: You are responsible for regularly reviewing this disclaimer to stay informed of any changes. Continued use of our services after changes are posted constitutes acceptance of the modified disclaimer.
  • Notification: While we may notify customers of significant changes via email, we are not obligated to do so. It is your responsibility to check this page periodically for updates.
  • Effective Date: The "Last Updated" date at the top of this page indicates when the disclaimer was last modified. This date may not reflect all minor changes or clarifications.
  • Disagreement: If you do not agree with any changes to this disclaimer, you must immediately stop using our services and may cancel your account in accordance with our Terms of Service.

Questions About Changes? If you have questions about changes to this disclaimer, please contact us at legal@nairahost.com.ng.

Severability

If any provision of this disclaimer is found to be unenforceable

If any provision of this disclaimer is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, that provision shall be severed from this disclaimer, and the remaining provisions shall remain in full force and effect.

Severability Clause:

The invalidity or unenforceability of any provision of this disclaimer shall not affect the validity or enforceability of any other provision. If any provision is found to be invalid or unenforceable, the parties agree to replace it with a valid and enforceable provision that most closely approximates the intent of the original provision.

Questions About This Disclaimer?

Contact our legal team for clarification on any disclaimer terms or provisions.

Contact Us Email Legal Department

NairaHost Legal Department
11 Brandon Street, Ikeja, Lagos, Nigeria
Email: legal@nairahost.com.ng

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