Clear answers, no fluff.
What is NairaHost Product Reseller?
NairaHost Product Reseller is a reseller dashboard that lets you run a hosting business workflow under your account:
create customers, place orders, manage support, and track earnings — all inside your client area.
Think of it as a “mini hosting portal” you can operate for your own customers.
Is it free to use?
Yes. There is no separate subscription fee to access the Reseller Center.
You only fund your wallet when you need to pay for customer orders, and you earn commission when customers buy through you.
How much do I earn?
You earn a commission percentage on each successful sale made through your reseller account.
The commission rate displayed on this page is the default rate for resellers and can be adjusted by NairaHost.
Your dashboard records your profit entries so you can track earnings clearly.
Can I run the portal on my own domain?
Yes. You can use your own domain/subdomain (example: portal.yourbrand.com) to present a branded portal to customers.
This gives you a professional “hosting company” experience without building a portal from scratch.
Will my customers see NairaHost branding?
When you use a mapped domain and configure your branding, customers access services via your portal and see your brand identity.
This helps you build trust and keep your customer relationship directly tied to your business.
What do I need to get started?
You need a WHMCS client account with reseller access enabled. If you want the white‑label experience,
you also need a domain/subdomain you own so you can point DNS to your reseller portal.
Can I create customers?
Yes. You can create customer profiles inside the reseller dashboard, so you can manage multiple customers cleanly.
This is useful for agencies and freelancers who handle hosting on behalf of clients.
Can customers order by themselves?
Yes. You can share your portal link so customers can place orders through your branded portal.
This reduces manual work and lets customers complete checkout and management themselves.
Can I place orders for customers?
Yes. If a customer prefers that you handle setup, you can place orders from your reseller dashboard.
You can then deliver access to the customer through your portal.
How do I pay for customer orders?
You fund your reseller wallet, then use your wallet balance to pay instantly when placing customer orders.
This helps you deliver faster and avoid delays.
How do wallet top-ups work?
You can top up via Paystack (instant) or submit a manual top‑up request (bank transfer proof) depending on what is enabled on your account.
Wallet transactions are recorded so you can reconcile easily.
How do I track profits?
The profits section shows what you’ve earned per sale and the current status of each profit entry.
You can also use reports/statements for month-end accounting and performance tracking.
How do payouts work?
When payouts are enabled for you, you can request a payout from your dashboard and track its status until it’s processed.
Payout history is included in your monthly statements.
Can I download statements?
Yes. You can download professionally generated monthly statements that summarize wallet activity, profits and payout history.
This is useful for bookkeeping and proof of earnings.
Do you support tickets?
Yes. Tickets help you manage customer support requests in an organized way, especially when you have many customers.
It keeps communication traceable and professional.
Do customers get branded emails?
Depending on your white‑label branding configuration, customer notifications can reflect your reseller brand
(for example: your business name and support contact details).
Can I run promos?
Yes. Promo tools help you drive conversions and offer discounts during campaigns.
This is useful if you sell hosting as part of a package or seasonal offer.
Is it suitable for agencies?
Yes. Agencies can manage many customers, place orders quickly, keep support organized, and download statements for reporting.
It’s built for scaling beyond a few clients.
Is it suitable for developers/designers?
Yes. If you build websites, you can bundle hosting/domains and deliver a complete solution to clients.
Your portal helps you look like a full provider while earning commission.
Where do I access the Reseller Center?
Log into your client area and open the Reseller Center from the menu (under Services).
If you don’t see it, contact support to enable reseller access on your account.