Disclaimer | Nairahost Web Hosting Nigeria

Disclaimer

Legal disclaimer for Nairahost web hosting services, domain registration, and related services in Nigeria.

Last Updated: October 12, 2025

General Disclaimer

The information provided by Nairahost ("we," "us," or "our") on nairahost.com.ng (the "Site") and our web hosting services is for general informational purposes only. All information on the Site and our services is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our services.

UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR SERVICES OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND OUR SERVICES AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

Service Availability Disclaimer

While we strive to provide 99.9% uptime for our web hosting services in Nigeria, we do not guarantee uninterrupted or error-free service. Website hosting services may be subject to:

  • Scheduled maintenance and updates
  • Network connectivity issues beyond our control
  • Force majeure events (power outages, natural disasters, etc.)
  • Security incidents requiring immediate action
  • Third-party service disruptions

We are not liable for any temporary unavailability of services or loss of data, except as specifically outlined in our Service Level Agreement (SLA).

Domain Registration Disclaimer

Domain registration services are subject to the policies and regulations of ICANN, registry operators, and Nigerian domain authorities. We act as a reseller and cannot guarantee:

  • Successful registration of requested domain names
  • Availability of specific domain extensions (.com.ng, .ng, .com, etc.)
  • Domain transfer timelines (dependent on losing registrar cooperation)
  • Resolution of domain disputes (handled by ICANN/UDRP processes)

Domain prices are subject to change based on registry pricing. Promotional pricing may not apply to renewals.

Technical Support Disclaimer

Our 24/7 Nigerian support team provides assistance with:

  • Server and hosting account issues
  • Control panel (cPanel/DirectAdmin) guidance
  • Email configuration support
  • Basic WordPress troubleshooting

We do NOT provide:

  • Custom website development or coding services
  • Third-party application debugging
  • SEO or digital marketing services
  • Website content management
  • Guaranteed response times for non-critical issues

Data Backup Disclaimer

IMPORTANT: While we perform regular server backups, customers are solely responsible for maintaining their own backup copies of all data, files, databases, and emails.

We are NOT responsible for:

  • Data loss due to user error, malware, or hacking attempts
  • Corrupted files or databases
  • Backup restoration failures
  • Data recovery beyond our standard backup retention period

Server backups are provided as a courtesy and are not guaranteed to be complete or restorable. Always maintain your own offsite backups.

Security Disclaimer

While we implement industry-standard security measures including firewalls, DDoS protection, and malware scanning, we cannot guarantee absolute security. Customers are responsible for:

  • Maintaining strong, unique passwords
  • Keeping CMS platforms (WordPress, Joomla, etc.) updated
  • Installing security plugins and SSL certificates
  • Monitoring their accounts for suspicious activity
  • Not sharing account credentials

We are not liable for security breaches resulting from customer negligence or compromised login credentials.

Third-Party Links & Services

Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by Nairahost. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that Nairahost shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

Affiliate & Partnership Disclaimer

Nairahost participates in various affiliate marketing programs. We may receive commissions on products or services recommended or linked to from our website. This does not affect the price you pay for any services.

All recommendations are made based on our genuine assessment of products and services suitable for Nigerian web hosting customers.

Testimonials Disclaimer

Testimonials and customer reviews displayed on our website represent the experiences of individual customers. Results may vary, and we make no guarantee that you will experience the same outcomes.

All testimonials are from verified customers who have used our Nigerian web hosting services.

Pricing Disclaimer

All prices displayed on nairahost.com.ng are in Nigerian Naira (NGN) unless otherwise stated. Prices are subject to change without notice. Promotional pricing applies to initial term only unless explicitly stated otherwise.

Exchange rates for international payments may fluctuate. Final charges may vary based on your payment method and financial institution.

Nigeria-Specific Legal Disclaimer

Nairahost operates under Nigerian law and jurisdiction. Our services are provided in compliance with:

  • Nigerian Communications Act
  • Cybercrimes Act 2015
  • Data Protection Regulation (NDPR)
  • Central Bank of Nigeria (CBN) payment regulations

Any disputes shall be governed by the laws of the Federal Republic of Nigeria and subject to the exclusive jurisdiction of Nigerian courts.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NAIRAHOST, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount paid by you to Nairahost in the 12 months prior to the event giving rise to liability

This limitation applies whether based on warranty, contract, tort, or any other legal theory, and whether or not Nairahost has been advised of the possibility of such damages.

Questions About This Disclaimer?

Contact our legal team for clarification on any disclaimer terms.

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